Electronic Data Interchange – A Large Book Manufacturer

Large book manufacturer logo

Our client, GBM, has been in business for 40 years, supplying pre-bound library books to schools and libraries  worldwide. As one of the fastest growing book distributors in the United States, our client is known for their  commitment to excellent quality and outstanding customer service. The company is a full-service resource for  their customers by offering thousands of titles from major publishers as well as many small, independent presses. They serve almost 20,000 school libraries and public libraries.

Challenge Challenge - Mountain without Flag

For the past decade, libraries have become computerized and technology-savvy by identifying areas that can be digitized. GBM did not have the ability to process orders electronically, so their clients were looking at other  sellers who could process orders quickly.

GBM realized that if they offer their clients the option to send the orders electronically, they would be able to  retain most of their clients and find new clients who are interested in sending electronic orders.

Solution Solution - Mountain with Flag

The customized solution designed by alligatortek was simple, efficient, and intuitive. Order files can now be sent directly from a library’s ILS (Interactive Library System) to the company’s shared location. These orders  are then picked up by the EDI application and loaded into the database for further processing.

      Electronic data interchange UI

Our client now has the option to process their customers’ orders electronically, see order details, send  acknowledgements, and process invoices. Users also don’t have to key in the information for existing customers – the EDI application allows users to pull in demographic and contact information from the existing database.

latest news

01

How to conduct an internal IT audit

Does your company need an IT audit? Will it improve your bottom line? Here’s a deep dive into the critical role IT plays to keep their companies secure.

02

3 Reasons Why a Requirements Phase is Critical

By knowing what is supposed to be done when it should be done, and adjusting for changing preferences, software development companies can guarantee the new system will be finished and delivered on time.

03

Start With a Plan: 3 Reasons To Begin Any Development Project With a Discovery Session

Ninety percent of alligatortek clients that begin development with a discovery session will continue to the second part of the process. Want to know why? Here are three reasons why a planning stage will produce better results for you

Copyright© 2018 alligatortek. All rights reserved.