Client Management System – A Legal Firm

Internation law firm logo

ILF is a leading Chicago-based law firm that practices in a multitude of areas, including business law,  government relations and litigation. The firm provides services for insurance coverage and bad faith litigation,  labor and employment counseling, legal fee disputes, audit matters and a broad range of commercial litigation  matters. ILF has more than 650 attorneys in 24 cities across two continents that serves a client list of Fortune  500 companies, startups, middle-market firms and high-profile individuals.

Challenge Challenge - Mountain without Flag

ILF was seeking to build additional functionalities, such as keyword search capabilities and an expense report calculator, onto their pre-existing Records Management Database. The database needed to be updated to track client information, case research, complaints and logged hours for all case records. Their current database  lacked the capability, versatility and ease-of-use employees expected from a records management system.

These new developments had to access all information pertaining to each case like money spent, resources  used and claims made, while also providing an intuitive case records search function. This means employees  needed a contemporary application that made it easy to effectively managed client records already in storage.

Solution Solution - Mountain with Flag

alligatortek provided an application where data resided within Microsoft Access on the preexisting Windows 2003 Server-based network, in place with workstations running Windows XP or better. Focused on practicality and efficiency, alligatortek created a database system that allowed employees to customize client pages  themselves. The system itself was split into two modules, one for expenses and another for client cases. Both  databases permitted users to search either modules, and within a few seconds, cases and expense reports could  be found.

Employees were now able to track and update client complaints, costs and general information through one secure network. This new search option enabled employees to find any information for cases based on words,  phrases or names by simply typing them into a search bar. The search function also had the choice to exclude  specific words from its results.

latest news


5 Reasons to Work with a Local Software Development Firm Over a Large Tech Giant

Navigating through the software development industry can be difficult. When taking on a development project, choosing a provider can take longer than the actual project if you have no idea where to begin! Let’s lay out your options: Forget development, continue business as usual or select an off-the-shelf package (Here are 3 ways forward thinking […]


7 Reasons to Consider a Cloud Migration [Webinar]

November 29, 2017  –  1:00 PM CT Oops! This webinar already took place! To watch a recording of this webinar, please fill out the form below. An email will be delivered immediately to your inbox with a link to the recorded session. Meet the Speakers: Tony Cichella is a Senior Solution Architect at alligatortek, a leading […]


10 Benefits of Outsourcing You May Not Have Considered

Outsourcing is the business practice of shifting tasks, operations, jobs or processes to an external contracted third party for an extended period. To reduce costs or improve efficiency, companies pay an outside organization to work on a project they could not otherwise do themselves. Whether employees don’t have the skills or the scope of the […]